Orders placed in United States and Canada
Standard Shipping (9–12 days): FREE
Priority Shipping (6–9 days): $2.99
Orders placed in Australia
Standard Shipping (8–10 days): FREE
Priority Shipping (6–8 days): $2.99
Orders placed in the United Kingdom
Standard Shipping (7–8 days): FREE
Priority Shipping (5–6 days): $2.99
Note: Please understand that these delivery times are estimates. Some orders may arrive faster or slower depending on the location of the recipient and the fulfillment center used.
None of our deliveries are subject to import charges, regardless of your country.
Processing Times
We aim to dispatch your items as quickly as possible. Orders take between 1–2 business days to process after being placed before shipping.
Where Can I Find My Tracking Number?
Once your items have been shipped, you will receive an automatic email notification containing your tracking number.
If you require more detailed information, please contact us at info@breatho.co.com and we will assist you.
Delivery
Depending on your location, most orders will be delivered by your local postal service and placed in your regular mail. If you are not home at the time of delivery, a notice card may be left advising you how and where to collect your parcel.
Unexpected Delays
In some cases, delivery may take longer than the standard shipping times stated above. Most delays are caused by international customs processing, which is outside of our control. If your package is taking longer than expected, please contact us and we will work with you to resolve the situation.
Failed Delivery
If a package cannot be delivered to the provided shipping address due to reasons attributable to the customer (such as an incorrect address, unavailable recipient, or refusal to collect the package), the parcel will be returned to SaddleBorn at the customer’s expense. The expense includes shipping costs and any additional charges incurred. This amount will be deducted from the total refund issued for the order.
Items Marked as Delivered but Not Received
We do not issue refunds or replacements for items that are marked as delivered according to the tracking information. For this reason, we strongly recommend having items delivered to a secure address. If your tracking shows delivered but you have not received your item, please contact us at info@breatho.co.com and we will do our best to investigate the matter.